
Administrative Support
Course Overview :
Welcome to the Administrative Support Skills Course. Having effective administrative skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavour you pursue. Think of it. The current business environment is filled with many sources of information, and you have to take that information and analyse it, prioritize it, and process it to the extent where value is achieved for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.
In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skilfully. The practices presented in this module will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviours in a short amount of time.
Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This Course will give new administrative assistants tools that will make them that person that the office can’t live without.
Course Objectives :
Research has consistently demonstrated that when clear goals are associated with learning that the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today. By the end of this Course, you will be able to:
- Getting Organized
- Manage their time more effectively
- Prioritize their time so they can get it all done.
- Complete Special Tasks
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Empowering Yourself
- Deal better with their managers
- Taking Care of Yourself is a priority
Module :
Module 01: Introduction
Module 02: Getting Organized (I)
Module 03: Getting Organized (II)
Module 04: Managing Time
Module 05: Getting It All Done on Time
Module 06: Special Tasks
Module 07: Verbal Communication Skills
Module 08: Non-Verbal Communication Skills
Module 09: Empowering Yourself
Module 10: The Team of Two
Module 11: Taking Care of Yourself
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Administrative Support
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Module 01: Introduction
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Module 02: Getting Organized (I)
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Module 03: Getting Organized (II)
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Module 04: Managing Time
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Module 05: Getting It All Done on Time
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Module 06: Special Tasks
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Module 07: Verbal Communication Skills
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Module 08: Non-Verbal Communication Skills
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Module 09: Empowering Yourself
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Module 10: The Team of Two
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Module 11: Taking Care of Yourself
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Administrative Support Final Exam
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12 thoughts on “Administrative Support”
- Ebook and 10 Videos
Thank you so much, I have learned a lot.
Very educational and not what you are taught in your everyday administration courses.
I learned about new tips to improve my job and make it easier for me and my boss. I can’t wait to use them in an effective way!
Thank you!
I’m interested in becoming an executive assistant, and this course is very beneficial and informative on how to achieve that goal.
It was very enlightening and insightful. I appreciate the honesty and integrity with which it was delivered. I learned a lot from this course.
This is an AWESOME course. Highly recommend to others.
Great Course!! Very refreshing, motivational and very specific describing the importance of power in our career to be proactive at all times
This has been very entertaining and eye opening. I never would have thought about 1/4 of the things covered in the course.
So far so good. as a newcomer, I’m gaining a foundation for the future.
Great tips! There were several things I came away with that I want to try out and work on.
Thank you for this admin course. It helps me to learn a lot. Therefore this course prepares me for the work of Administrative Assistant and I am now more confidential to work with executives.
It was very good knowledge sessions for me